FAQs

Quick setup tips and account basics to help you begin.

How to place and manage your orders easily.

Info on payment methods, billing, and refunds.

General Faq

Learn how to quickly set up your account, explore features, and get the most out of our platform — no technical skills required.

Do I need any technical skills to use Velixio’s services?

No technical experience is required. Our team handles the heavy lifting while keeping things simple and transparent.

How do I get started?

Just contact us or request a free consultation — we’ll guide you through the next steps.

Can I schedule a demo?

Yes, we offer free demos to help you explore how our solutions can meet your goals.

Understand how to place, customize, and manage your orders with ease, including confirmation details and project flexibility.

How do I place an order?

Reach out through our contact form or schedule a strategy call. We’ll help you choose the right service or build a custom plan.

Can I customize my order?

Absolutely. We tailor every package to your business needs and marketing goals.

Will I receive confirmation?

Yes, you’ll get an email confirmation and next steps after placing your order.

Get answers about accepted payment methods, billing cycles, security, and how to resolve common payment issues.

What payment methods do you accept?

We accept all major credit cards, bank transfers, and selected digital payment platforms.

Do you offer payment plans?

Yes, flexible payment options are available depending on the service package.

Is my payment information secure?

100%. We use trusted, encrypted payment gateways to protect your data.